Shipping & Handling Policy
Shipping & Handling Policy
All shipping charges will be clearly displayed during the Check-out Process prior to completing the purchase. Shipping charges vary with each product depending upon size, weight, and speed of delivery.
Normal / Ground Shipping
Most small (non-freight) parcel items are processed within 24 hours during the Monday-Friday business week and are shipped from the distribution warehouse within 48-72 hours, via 3-7 business day ground delivery service (unless an alternate lead-time is notated on the product page). Orders placed over the weekend will be processed first thing Monday morning. We will attempt to notify you by email and provide a tracking # when your product(s) ship.
Free Shipping on Many Products: We offer Free Shipping on many orders to U.S. Addresses (lower 48 states). Free Shipping does not include inside delivery, setup, or removal of debris.
Freight Shipping
Heavy items (anything over 150 lbs), bulk-freight, pallet truck items and custom fabrication made-to-order items may have longer shipping lead times. Customer will be notified as soon as truck-freight items become available for overland freight shipment.
Freight Charges for Oversized Items: Large Dimensional, Bulky, Oversized, Palletized and Heavy Weight items will incur additional (per item) shipping, handling & freight charges. Freight items will ship via a Freight Shipping Company on a transfer truck or large box truck. Per item additional freight charges are displayed when possible in the additional freight field beside the product ID and in the shopping cart prior to checkout. Sometimes, additional freight charges depend on other factors (for example: whether you have a loading dock or not) and must be billed separately after we obtain a freight quote with the overland freight trucking company.
HAWAII, ALASKA, PUERTO RICO & GUAM ORDERS:
Hawaii, Alaska, Puerto Rico and Guam orders incur additional shipping surcharges. Guam and Puerto Rico are considered international destinations for shipping, delivery and payment purposes. Please email our Quotes Team at sales@bbcmedical.com to receive a shipping rate quote for deliveries to Puerto Rico, Guam, Alaska and Hawaii.
International Shipping Quote: Email our Quotes Team at sales@bbcmedical.com for an international shipping quote. Please provide product ID#, description and delivery address for the quickest response.
